Privacy Policy

LIFT SPIRE — Privacy Policy

Last updated: October 8, 2026

LIFT SPIRE respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how information is collected, used, stored, and shared when you visit liftspire.com or place an order.

1. Who We Are

LIFT SPIRE operates the website:

Website: https://liftspire.com
Contact email: contact@liftspire.com

For privacy-related questions or requests, contact us using the email above.

2. Information We Collect

Depending on how you use our website, we may collect:

  • Name and surname

  • Telephone number

  • Email address

  • Delivery and billing address

  • Order details and purchase history

  • Product preferences and customization instructions

  • Artwork or image files uploaded through our custom design features

  • Technical information such as IP address, browser type, device information, and website activity where applicable

We aim to collect only information reasonably necessary for the purposes described in this policy.

3. How We Use Your Information

We may use your information to:

  • Process and confirm orders

  • Arrange delivery within Morocco

  • Contact you about your order

  • Process payments or cash-on-delivery orders, where offered

  • Create and fulfil customized products

  • Respond to customer service requests

  • Prevent fraud and protect the website

  • Maintain accounting and transaction records

  • Improve website performance and customer experience

  • Send marketing communications where legally permitted and, when required, with your consent

You may opt out of marketing communications at any time.

4. Payments

Payments may be handled by third-party payment providers or other payment services made available at checkout.

LIFT SPIRE does not intend to store full payment card details on its own website. Payment information is handled according to the relevant provider’s systems and privacy practices.

5. Sharing Information

We may share relevant information with service providers when necessary to operate our business, including:

  • Website hosting and technical support providers

  • WooCommerce and related website service providers

  • Payment processors

  • Delivery and logistics companies

  • Customer support and email service providers

  • Analytics or advertising providers, if enabled on the website

  • Public authorities where disclosure is legally required

We do not sell your personal information as a standalone product.

Service providers should receive only the information reasonably needed to perform their services.

6. Custom Design Files

If you upload an image or artwork to personalize a product, we use that file to provide the customization service and fulfil your order.

Please upload only files you have the right to use. Avoid uploading sensitive personal information or images of other people without an appropriate basis.

Access to uploaded files should be limited to what is necessary for order processing and customer support. Files should not be retained longer than reasonably necessary, except where retention is required for legal, accounting, dispute-resolution, or legitimate operational purposes.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Keep the shopping cart functioning

  • Remember certain website preferences

  • Improve website performance

  • Understand website usage

  • Measure advertising performance, if applicable

Where required, non-essential cookies and tracking technologies will be used only after the appropriate consent has been obtained. You may also manage cookies through your browser settings.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, alteration, or disclosure.

No method of online transmission or electronic storage can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including order fulfilment, customer service, accounting, legal compliance, and the resolution of disputes.

Retention periods may vary depending on the type of information and applicable legal requirements.

10. Your Privacy Rights

Subject to applicable Moroccan law, including Law No. 09-08, you may have rights to access and correct your personal information and to object to certain processing on legitimate grounds.

To submit a privacy request, contact:

Email: contact@liftspire.com

We may need to verify your identity before completing certain requests.

Where applicable, personal-data processing may also be subject to formalities with Morocco’s National Commission for the Control of Personal Data Protection (CNDP).

11. Third-Party Services and International Transfers

Some service providers may process or host information outside Morocco. Where applicable, cross-border transfers and other processing activities must comply with relevant legal requirements.

Third-party websites and services are governed by their own privacy policies. We encourage you to review those policies when using their services.

12. Children’s Privacy

Our website is intended for people able to make purchases under applicable law. We do not knowingly seek to collect personal information from children without the appropriate legal basis or required authorization.

13. Changes to This Policy

We may update this Privacy Policy when our website, services, or legal obligations change. The updated version will be published on this page with a revised date.

14. Contact Us

For questions or requests concerning this Privacy Policy:

LIFT SPIRE
Website: https://liftspire.com
Email: contact@liftspire.com

 

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